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Billing & Subscriptions

Understanding Ezana Plans

2 min read

Ezana has a Free access level and four paid plans: Personal, Personal Advanced, Family, and Professional. Each paid plan can be billed monthly or annually, and your first paid subscription starts with a 14-day free trial. You compare and choose plans on the Plans page, reached from Settings, then Plan, then View plans & checkout.

The tiers

  • Free ($0): delayed market news, 1 watchlist (3 slots), read-only Community, Learning Center basics, and a $10K mock portfolio.
  • Personal ($5/month or $48/year): basic market data, watchlists, and the daily newsletter.
  • Personal Advanced ($19/month or $180/year): everything in Personal, plus advanced analytics and real-time alerts. Marked as the popular pick.
  • Family ($49/month or $468/year): everything in Personal Advanced, up to 5 family members, and shared portfolios.
  • Professional ($119/month or $1,140/year): everything in Family, plus API access, priority support, and custom reports.

How it works

  1. Open the Plans page and choose Monthly or Annual.
  2. Click Start free trial on the plan you want.
  3. Enter your card on the secure Stripe checkout. A card is required even during the trial.
  4. You return to Ezana with the plan active. Your card is charged when the trial ends unless you cancel first.

Choosing a tier

  • Just exploring? Stay on Free, or start Personal, the lightest paid plan.
  • Want real-time alerts and deeper analytics? Personal Advanced.
  • Investing as a household? Family covers up to 5 members.
  • Need API access? Professional.

Troubleshooting

  • No trial offered? The free trial applies to your first subscription. If you already have an active or trialing subscription, a new checkout does not add another trial.
  • Feature still locked after subscribing? Refresh or sign out and back in so your account picks up the new plan.
  • Checkout button disabled? That plan is temporarily unavailable. Try again later or contact support.

Next in Billing & Subscriptions: How the 14-Day Free Trial Works and Upgrading, Downgrading, or Canceling.

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FAQ

Q: Is there a free option?

A: Yes. Free access includes a limited feature set with no card required. Paid plans unlock more, and your first one starts with a 14-day trial.

Q: Is annual cheaper?

A: Yes. For example, Personal Advanced is $180 a year versus $19 a month, about $15 a month when billed annually.

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