Billing & Subscriptions
Canceling Your Subscription
You can cancel any paid Ezana plan yourself from Settings → Plan. Click Cancel Subscription at the bottom of the page and confirm in the dialog.
What happens next
- You keep full access to your paid features until the end of your current billing period. You will not be charged again.
- On the day after that period ends, your account downgrades automatically — you keep access to the free Starter tier and your data (watchlists, paper portfolio, badges, learning progress).
- If you connected a real brokerage, that connection stays in place; it doesn't require a paid plan.
Refunds
Mid-period cancellations are not refunded — you keep access through the end of the period you already paid for. If you believe you were charged in error, email contact@ezana.world with the charge date and amount and we'll make it right.
Reactivating
You can resubscribe at any time from Settings → Plan. Your previous data is untouched — no setup required.
Deleting vs canceling
Canceling stops billing. Deleting removes your account and all associated data. These are separate actions.
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