Accessibility Statement
This statement applies to the https://ezana.world/ website.
Our Commitment
Ezana Finance is committed to ensuring our services are accessible to people with disabilities. We aim to conform to WCAG 2.2 Level AA and the EU's EN 301 549 v3.2.1 standard. This accessibility statement forms an integral part of our Terms of Service.
Accessibility Features
You should be able to:
- Change colors, contrast levels, and fonts
- Zoom in up to 200% without loss of information or functionality
- Navigate the website with just a keyboard
- Listen to the website using a screen reader
- Use transcripts or closed captions with audio and video materials
- Download materials in alternative formats on request
- Stop moving images and animations
Most of these are configurable in your account at Settings → Accessibility.
Conformance Status
Status: Substantially conformant with WCAG 2.2 Level AA and EN 301 549 v3.2.1.
"Substantially conformant" means we meet the conformance criteria for most of our site, with documented exceptions for some interactive data-visualization components where we offer accessible alternatives.
Preparation of This Statement
This statement was prepared on 1 June 2026 and is reviewed quarterly or when we make significant service changes.
We maintain records of accessibility feedback and our responses for regulatory compliance.
How We Test
We evaluate accessibility using:
- Ongoing monitoring and regular accessibility reviews
- Self-assessment conducted in accordance with EAA (European Accessibility Act) requirements
- Automated audits (axe-core, Lighthouse) in our continuous integration pipeline
- Manual keyboard-only and screen-reader testing of new features before release
Compatibility With Assistive Technology
Our website is designed to be compatible with the following assistive technologies:
- Alternative Input: alternative keyboards and on-screen keyboards
- Mobile Accessibility Features: AssistiveTouch (iOS), Live Transcribe (Android), Select to Speak (Android), and Guided Access (iOS)
- Motor Assistance: Sticky Keys, Filter Keys, and Mouse Keys
- Screen Magnification: Magnification (Android), Zoom (macOS/iOS), ZoomText (Windows), and Magnifier (Windows)
- Screen Readers: NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android), and ORCA (Linux)
- Switch Access: Switch Access (Android), Switch Control (iOS)
- Voice Recognition & Control: Windows Speech Recognition, Voice Control (macOS/iOS), and Dragon NaturallySpeaking (Windows/Mac)
Feedback and Contact Information
Please let us know if you experience accessibility barriers using our services or need information in an alternative format.
- Email: contact@ezana.world (mark subject line "Accessibility")
- Help center: https://ezana.world/help-center
We respond to accessibility feedback within 2–5 business days.
Enforcement
If you're not satisfied with our response, you can contact the enforcement authority in your country:
- Germany: BFIT-Bund
- France: Défenseur des droits
- Ireland: National Disability Authority
- Spain: OADIS
- Italy: AgID
For other EU countries, contact your national consumer protection authority.